Profession template
Employers can create a vacancy based on a profession template and share the link on any resource. Candidate test results are shown on the vacancy page. Job seekers can complete training and testing on the template, receive a certificate with a link, and download a PDF certificate. They can add test results to their resume.
Head waiter (waitstaff foreman)
Head waiter (waitstaff foreman)
High-level Etiquette and Protocol. Hard skill. (Etiquette. Protocol. Business Etiquette. VIP service. Distance education; Educational services courses and training; Educational services private school; Human resource and knowledge management; preparation of business aviation flight attendants.)
Knowledge of the menu, composition of dishes and wines. Hard skill. (Self-study. Sommelier courses. Tastings. Documentation. Ingredients. Allergens. Wine list.)
Skills of working with POS systems Self-study. (Cash register equipment. Trading operations. Working with the cash register. Self-study. Q&A. Questions Answers and explanations. Tutorials. Hard skill.)
Skills of professional table setting and serving dishes. Hard skill. (Self-study. Practice. Documentation. Arrangement of cutlery. Serving temperature. Etiquette rules.)
Skills in presenting dishes and drinks. Hard skill. (Self-study. Q&A. Tutorials. Documentation. Storytelling. Tasting. Serving dishes.)
Knowledge of hygiene, sanitation, and occupational safety rules. Hard skill. (Self-study. Q&A. Tutorials. Documentation. SanPiN. Occupational safety. Allergens.)
Basic English for working with foreign guests. Hard skill. (Self-study. Q&A. Tutorials. Documentation. Welcome phrases. Menu translation. Order taking.)
Time management and organization of the workday Soft skill. (Work efficiency. Time management. Productivity. Self-study. Training. Coaching. Lecture. Courses. Soft skill.)
Stress resistance and punctuality Soft skill. (Time management. Time management. Soft skill. Self-study. Training. Coaching. Lecture. Courses. Soft skill.)
Empathy and customer orientation. Soft skill. (Self-study. Training. Coaching. Development of emotional intelligence. Building relationships.)
Attention to detail in order taking. Soft skill. (Self-study. Training. Coaching. Accuracy.)
Conflict management. Soft skill. (Training. Passenger psychology in business aviation. Service Recovery in business aviation.)
Confident oral communication and diction. Soft skill. (Self-study. Training. Coaching. Lecture. Courses. Tray. Explanation of dishes. Recommendations.)
Development of communication skills and effective teamwork Course. (Soft skills, Business communication, Conflict management, Cooperation. Self-study. Training. Coaching. Lecture. Courses. Soft skill.)
Effective communication and leadership in a team. Soft skill. (Self-study. Training. Coaching. Communication in business aviation.)
Job description. Waiter in a restaurant. Document. (Job description. Job description. Responsibilities. Service. Guest service.)
KPI Map / Performance Indicator System. Waiter in a Restaurant. Document. (KPI. Key performance indicators. Performance indicators. Metrics. Average check. Sales.)
Employee Business Process Map. Waiter in a restaurant. Document. (BPMN. IDEF0. EPC. Work scenarios. Checklists of stages. Business process map. Guest seating. Order taking.)
Checklist for opening and closing the shift. Waiter in the restaurant. Document. (Checklist. Opening the shift. Closing the shift. Hall preparation. Inventory.)
Service standard and communication scripts. Waiter in a restaurant. Document. (Service standard. Scripts. Speech modules. Guest service. Communication.)
Additional info
Language: ruCategory: positionCreated: Sep 15, 2026, 9:03:01 AMUpdated: Sep 22, 2026, 4:48:07 AMViews: 1
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